Hiring managers scan IT support CVs for line level, ticket volume, environment and customer experience. sausagedog leads with all four and rewrites the rest in proper service desk English.
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Reviewed by Anthony, founder · Updated
Why a IT Support CV is different
A IT Support CV is read against very different signals to a generic CV in the UK. Line level isn't clear. 1st, 2nd, 3rd line all read the same. Tools list buries the actual user-facing experience. Tickets, SLA and customer impact get reduced to 'fixed problems'.
Sausage Dog leads with line level, environment, ticket volume. Uses real desk language: AD, Intune, O365, ITIL, SLA, escalation. Rewrites bullets around tickets, users and resolution.
Line level isn't clear. 1st, 2nd, 3rd line all read the same.
Tools list buries the actual user-facing experience.
Tickets, SLA and customer impact get reduced to 'fixed problems'.
75%
of CVs never reach a human
6.7s
average recruiter scan time
<30s
to tailor your CV
Leads with line level, environment, ticket volume
Uses real desk language: AD, Intune, O365, ITIL, SLA, escalation
Rewrites bullets around tickets, users and resolution
Adapts for the role. 1st line, 2nd line, 3rd line, desktop support, sysadmin
No corporate fluff. Every line earns its place
“Stuck on 1st line for three years. CV had been the bottleneck. Got the 2nd line role first try.”
2nd Line IT Support, Manchester · Composite example based on user feedback
Ready when you are.
Paste the job ad. Upload your CV. See it tailored in 60 seconds.
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Frequently asked
How does Sausage Dog tailor a it support CV?+
Sausage Dog reads the it support job description you paste in, identifies the keywords, responsibilities, and qualifications it asks for, then rewrites your existing CV to mirror that language while keeping every fact in your real experience intact. The result is an ATS-friendly CV in under a minute.
Is the output ATS-friendly for it support roles?+
Yes. The tailored CV uses plain formatting, mirrors the exact keywords in the job description, and keeps section headings (Experience, Education, Skills) that applicant tracking systems are built to parse. No tables, columns, or fancy headers that break ATS scans.
Will the rewritten it support CV still sound like me?+
That is the whole point. Sausage Dog rewrites your real bullet points in your tone, not corporate jargon. It does not invent qualifications or experience you do not have, it just sharpens what is already there for the specific it support role.
Is it free to tailor a it support CV?+
Yes. You can tailor one CV per day on the free tier with no card needed. Premium (£9/month) gives unlimited tailoring plus cover letters, interview prep, and LinkedIn rewrites for the same role.